“The Trust Crisis”: The Megatrend That… In May, 2021 research firm Gartner published “10 Megatrends That Will Define Your Future”. These “megatrends” are political, technical and social, last for a decade or... Read More
Strategic IT Response delivering value for… Last week we talked about how the best companies are Learning by listening to their end users. This week we are exploring how, having Listened... Read More
Step Two: Learn from what you… So, if you listen, what do you learn? In our previous blog & video about Listening (sharing learnings from our Empathy in IT video series) we... Read More