YBA Kanoo Group measure IT Experience to drive digital transformation
The YBA Kanoo Group is one of the largest independent, family-owned groups of companies in the Gulf region with business activities across the world’s most dynamic industries including Shipping, Travel, Holidays, Machinery, Oil & Gas, Power & Industrial Projects.
In 2021 Kanoo used the Voxxify platform to measure and understand IT user experience across the group, providing a critical business metric for their ambitious digital transformation initiative.
“We are moving the conversation towards IT delivering greater business value, and Voxxify is a critical piece of the puzzle for us.” Tom O’Reilly, YBA Kanoo Group CTO.
Read the case study linked below to learn about how Kanoo used Voxxify to:
- Gather detailed feedback from end users across the different businesses
- Quickly pinpoint issues and opportunities by office, city and country
- Empower the IT team to prioritize actions that would deliver the most value