This article is about how Voxxify protects data privacy when using our website. For platform data privacy see Platform Data Privacy.
At Voxxify, data privacy is at the heart of everything we do and protecting the privacy of those who use our website is of paramount importance to us. The information below describes our privacy practices in relation to the use of the Voxxify website: www.voxxify.com
1. IMPORTANT INFORMATION AND WHO WE ARE
- Where we obtain the data from
- What we do with that data
- How we comply with data protection rules
- Who we transfer data to
- How we deal with individuals’ rights in relation to their personal data
Any personal data is collected and processed in accordance with Irish and EU data protection laws.
Please note that we may disclose individuals’ information to trusted third parties for the purposes set out and explained in this document. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with Irish and EU laws on data protection.
We will not disclose personal information to any third party without your consent or on one of the grounds listed herein, except in incidences where an individual is potentially at risk or where the law requires it.
We are not responsible for the content or the privacy policies for any websites that we provide external links to.
We need to demonstrate accountability for our data protection obligations. This means that we must be able to show how we comply with the data protection rules, and that we have in fact complied with the rules. We do this, among other ways, by our written policies and procedures, by building data protection compliance into our systems and business rules, by internally monitoring our data protection compliance and keeping it under review, and by taking action if our employees or contractors fail to follow the rules. We also have certain obligations in relation to keeping records about our data processing.
Who We Are
Voxxify is registered in the Republic of Ireland as Voxxify Ltd., and is the organisation responsible for this website.
Our Data Protection Coordinator can be contacted as follows:
Data Protection Coordinator, Voxxify Ltd., Enterprise House, Marina Commercial Park, Centre Park Road, Cork T12 RFX6. Republic of Ireland
About Data Protection
Data protection provides rights to individuals with regard to the use of their personal data by organisations, including Voxxify. Irish and EU laws on data protection govern all activities we engage in with regard to our collection, storage, handling, disclosure and other uses of personal data.
Compliance with the data protection rules is a legal obligation. In addition, our compliance with the data protection rules helps individuals to have confidence in dealing with us and helps us to maintain a positive reputation in relation to how we handle personal information.
The data protection rules that apply to us are currently contained in:
- Data Protection Acts 1988 and 2003
- ePrivacy Regulations 2011 and in related legislation (together the “DPAs”)
- The applicable rules contained in the EU General Data Protection Regulation (EU Regulation 679/2016) (the “GDPR”) and in related Irish data protection legislation which gives effect to the GDPR
“Data controllers” determine the purposes and the manner in which any personal data is processed, who/which make independent decisions in relation to the personal data and/or who/which otherwise control that personal data.
What are the data protection rules?
This Policy aims to ensure compliance with the relevant data protection laws, including:
- Lawfulness, fairness and transparency – Personal data must be processed lawfully, fairly and in a transparent manner.
- Purpose Limitation – Personal data must be collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes.
- Data minimisation – personal data must be adequate, relevant and limited to what is necessary in relation to purposes for which they are processed.
- Accuracy – Personal data must be accurate and, where necessary, kept up to date. Inaccurate personal data should be corrected or deleted.
- Retention – Personal data should be kept in an identifiable format for no longer than is necessary.
- Integrity and confidentiality – Personal data should be kept secure.
- Accountability – An important change for Data Controllers. Under the GDPR, we must not only comply with the above six general principles but we must be able to demonstrate that we comply by documenting and keeping records of all decisions.
2. THE DATA WE COLLECT ABOUT YOU
You can visit our website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, you will be asked to provide certain personal information. We receive and store any information you choose to provide to us when you fill any online form on the website.
The type of data we collect
Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about, for instance, when you access this website, as follows:
- Contact Details. We may collect your contact details including your name, company, address, billing address, email address and telephone numbers.
- Marketing and Communications Data. We may collect details including your preferences in receiving marketing from us and our third parties and your communication preferences.
- Personal Data. Personal data means any information relating to an identified or identifiable natural person. We will collect this from you when you: Ask about our activities; Register for our newsletter; Provide information to access certain content; Give us personal information through any of our connected digital platforms.
- Technical Data. We may collect details which include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website; further detail below.
We do not collect the following data:
- Special Category Data – This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation or gender identity, political opinions, trade union membership, health or healthcare information, and genetic or biometric data.
- Criminal Conviction Data – We do not collect any criminal conviction data
We gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you. We will collect this from you when you visit our website and accept cookies. This information includes standard information from you (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on our website (such as the web pages viewed and links clicked).
Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site. A cookie contains your information to allow us to identify your computer when you travel around our site for the purpose of remembering actions you may have taken or other functions. Cookies do not enable us to capture any personal information or detect any information stored on your computers or devices.
- Enable us to improve our service to you and to provide certain features that you may find useful
- Monitor customer traffic patterns and site usage to help us develop the design and layout of the websites
Certain information in relation to web usage is revealed via our internet service provider who records some of the following data. The information we receive depends upon what you do when visiting our site. This data may include:
- The logical address of the server you are using.
- The date and time you access our site.
- The pages you have accessed and the documents downloaded.
- What browser you use to access the website.
- The previous Internet address from which you linked directly to our site.
- Some of the search criteria you are using
3. WHO HAS ACCESS TO YOUR PERSONAL DATA
Directors and Employees of the Business
Directors and duly authorised employees of Voxxify who are bound by confidentiality agreements will process personal data on behalf of the company.
We may use trusted service providers who could be considered data processors, sub-processors or third parties. We require written agreements with all of our service providers to be in place to ensure that all service providers of our data meet or exceed our rigorous security and data privacy standards. These agreements contain specific clauses that deal with data protection. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with Irish and EU laws on data protection. Any such organisation or individual will have access to personal information needed to perform these functions but may not use it for any other purpose.
We use the following categories of third party service providers including data processors in the course of our business:
- Web Hosting Services
- One or More Contract Developers
- Professional Service Providers such as Lawyers, Solicitors and Accountants
- Marketing and Customer Experience Service Providers
- Financial Transaction Providers
- Telecoms Service and Carrier Providers
This list may be updated from time to time.
Other than the above, we will not disclose personal information to any third party without your consent, or as listed herein, except in incidences where an individual is potentially at risk or where the law requires it.
4. HOW WE USE YOUR PERSONAL DATA
Voxxify requires at least one of the following legal bases for processing your data:
- Legitimate interest. We have a legitimate interest in protecting the safety and security of our services, operating and improving the services, supporting our customers, marketing and promoting the services, and protecting our interests;
- Consent. In some cases, you will give us consent to use your data for a specific purpose;
- Legal obligation. We may be required to process your data to comply with a legal obligation.
Aggregate cookie and tracking information may be shared with third parties.
The technical information is used to allow us to improve the information we are supplying to our users, to find out how many people are visiting our site and for statistical purposes.
Some of the technical information is used to create summary statistics which allow us to assess the number of visitors to the different sections of our site, discover what information is most and least used, inform us on future design and layout specifications, and help us make our site more user-friendly.
We will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. We will only use the technical information for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, are not “personal data” within the meaning of the GDPR.
We collect and use your information for the following purposes:
- Communications. Voxxify uses your data to provide you with and improve upon the services that you or your company requests, to communicate with you and to advertise to you.
- Improving Services – Voxxify uses the data you provide, or data that we collect when you use our website, to improve our service offerings. We may also use data provided by you or collected by third party service providers or partners on our behalf to troubleshoot or provide customer support.
- Marketing. We strive to provide you with choices regarding certain personal data uses around marketing and advertising. We may use a combination of personal and navigational data to help us understand our target market and improve our business and marketing strategy. Voxxify will never rent or sell your personal data to others.
Third Party Data Processors
We may use trusted third parties as data processors. We require all third parties to have appropriate technical and operational security measures in place to protect your personal data, in line with Irish and EU laws on data protection. Any such organisation or individual will have access to personal information needed to perform these functions but may not use it for any other purpose.
Specifically, we require written agreements in place with all of our data processors and, before we sign each agreement, we have vetted and are satisfied with the processor’s data security. The agreements also need to contain specific clauses that deal with data protection.
Change of Purpose
We may only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may sometimes share your data with a third party to supply services on our behalf. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may pass on your details if we are under a duty to disclose or share a data subject’s personal data in order to comply with any legal obligation, or in order to enforce or apply any contract with the data subject or other agreements; or to protect our rights, property, or safety of our employees, customers, or others. This includes reporting information about incidents (as appropriate) to law enforcement authorities and responding to any requirements from law enforcement authorities to provide information and/or personal data to them for the purposes of detecting, investigating and/or prosecuting offences, or in connection with criminal sentencing.
Other than the above, we will not disclose personal information to any third party without your consent except in incidents where an individual is potentially at risk or where the law requires it.
Sale of Business
6. INTERNATIONAL TRANSFERS
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by third party suppliers operating outside the EEA that comply with the European Union’s General Data Protection Regulation (GDPR).
Where we transfer any personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under GDPR. This includes ensuring appropriate measures are in place to comply with our obligations under applicable law governing such transfers.
7. DATA SECURITY
We take appropriate security measures against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to, personal data.
We have put in place procedures and technologies to maintain the security of all personal data from the point of collection to the point of destruction. Personal data will only be transferred to a data processor if they agree to comply with those procedures and policies, or if they put in place adequate measures. In addition, we have appropriate written agreements in place with all of our data processors.
We maintain data security by protecting the confidentiality, integrity and availability of the personal data, defined as follows:
- Confidentiality means that only people who are authorised to use the data can access it.
- Integrity means that personal data should be accurate and suitable for the purpose for which it is processed.
- Availability means that authorised users should be able to access the data if they need it for authorised purposes.
We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage. We use third party vendors and hosting partners to provide the necessary hardware, software networking, storage, and related technology required to run. The data you provide to us is protected using modern encryption, intrusion prevention, and account access techniques.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. DATA RETENTION
Personal Data Retention
We may only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
9. YOUR LEGAL RIGHTS
You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data:
- Right to access the data: You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data;
- Right to rectification: You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information such that it is complete;
- Right to erasure: You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten;
- Right to restriction of processing or to object to processing: You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes;
- Right to data portability: You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine readable format.
How to exercise your rights
We have appointed a Data Protection Coordinator to monitor compliance with our data protection obligations and with this policy and our related policies. If you have any questions about this policy or about our data protection compliance, please contact the Data Protection Coordinator.
No Fee Usually Required – you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
Time Limit to Respond – we try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Our Data Protection Coordinator can be contacted as follows:
Your right to lodge a complaint
If you find we are unable to address your concerns, you as the data subject have the right to complain at any time to a data protection supervisory authority in relation to any issues related to our processing of your personal data. As our organisation is located in Ireland and we conduct our data processing here, we are regulated for data protection purposes by the Irish Data Protection Commissioner.
You can contact the Data Protection Commissioner as follows:
Use their website www.dataprotection.ie
Phone: +353 57 8684800 or +353 (0)761 104 800
Address: Data Protection Office – Canal House, Station Road, Portarlington, Co. Laois, R32 AP23 OR 21 Fitzwilliam Square Dublin 2. D02 RD28 Ireland.
Last Updated: This version was last updated in June 2021.
Last updated: 25/05/2021
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Marketing Platform.
By accessing or using the Marketing Platform you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Marketing Platform.
The Marketing Platform and its original content, features and functionality are and will remain the exclusive property of Voxxify and its licensors.
Links To Other Websites
Our Marketing Platform may contain links to third-party web sites or services that are not owned or controlled by Voxxify.
Voxxify has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Voxxify shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
These Terms shall be governed and construed in accordance with the laws of Ireland without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Marketing Platform, and supersede and replace any prior agreements we might have between us regarding the Marketing Platform.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Marketing Platform after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Marketing Platform.
If you have any questions about these Terms, please contact us at firstname.lastname@example.org