Featured Resources
-
BlogAI Chat & User Feedback
With the increasing complexity of technology, IT teams often find themselves overwhelmed with support requests. This is where AI chat […]
Learn More -
AcademyITX 101: Bring in every perspective
IT Experience Whiteboard Video Series: Part One Why bringing in the input of many end-users improves decision-making. Part one of […]
Learn More -
WhitepapersCounting the financial cost of poor IT experience
This case study details a real world example of how poor IT experience with just one IT service cost a […]
Learn More
All Resources
-
BlogAI Chat & User Feedback
With the increasing complexity of technology, IT teams often find themselves overwhelmed with support requests. This is where AI chat […]
Learn More -
AcademyITX 101: Bring in every perspective
IT Experience Whiteboard Video Series: Part One Why bringing in the input of many end-users improves decision-making. Part one of […]
Learn More -
NewsVoxxify goes global with Dell partnership
In the “Making it Work” series, Elaine O’Regan from the Business Post spoke with Voxxify founder Steve Fleming about the […]
Learn More -
WhitepapersCounting the financial cost of poor IT experience
This case study details a real world example of how poor IT experience with just one IT service cost a […]
Learn More -
BlogThe Power of Cohort Analysis
In today’s AI-powered world, data privacy has become a paramount concern for both individuals and organizations. When it comes to […]
Learn More -
BlogUnifying Tickets and Surveys
In today’s fast-paced business landscape, the efficiency of internal IT operations is paramount. Managing incidents, ensuring seamless workflows, and maintaining […]
Learn More -
Blog5 Reasons IT Tickets Need AI
In the realm of modern IT operations, data is more than just a buzzword—it’s a goldmine of insights waiting to […]
Learn More -
Blog6 Reasons to Survey End Users
In this blog post, we delve into why IT departments need to survey end users about their technology needs and […]
Learn More -
NewsThe Human Factor
Good employee experience means better customer experience which of course is important. But good employee experience also means a more […]
Learn More -
NewsAI & Machine Learning
Alex Meehan addresses the challenge of simplifying large swathes of information into something actionable. Interview with Steve Fleming, CEO Voxxify. […]
Learn More -
NewsStartup of the Month
Published in The Business Post, April 2022 Story: Emmet Ryan Voxxify uses machine learning to survey staff of large organizations […]
Learn More -
AcademyITX 102: Prioritize what matters most
IT Experience Whiteboard Video Series: Part Two Part Two of a Three-part blog series about planning with IT User Experience […]
Learn More -
AcademyITX 103: Communicate in business terms
IT Experience Whiteboard Video Series: Part Three ITX #3: How to communicate your IT Strategy in business terms Part Three […]
Learn More -
NewsRTE News : Voxxify comments on Budget 2022
On Tuesday 12 Oct RTÉ, Ireland’s national broadcaster, spoke with Voxxify’s head of marketing Liz McCarthy about the impact of […]
Learn More -
NewsKeeping IT real for remote workers
Keeping IT real for remote workers Published on The Business Post | Sunday 29 Aug 2021 “When the pandemic hit […]
Learn More -
NewsSXSW: Voxxify Launches Empathy in IT Interview Series
In March, 2021 Voxxify took part in SXSW where we launched “Empathy in IT” – a series of interviews […]
Learn More -
BlogThe Trust Crisis
In May, 2021 research firm Gartner published “10 Megatrends That Will Define Your Future”. These “megatrends” are political, technical and […]
Learn More -
NewsIT’s New Normal: the data is there for the asking
The best data to inform your IT action plan is from the end users themselves, shares Steve Fleming, CEO of […]
Learn More -
NewsNew Head of Enterprise Sales – Alan Cooney
Voxxify’s new Head of Enterprise Sales will draw on career working with global blue-chip companies to help Voxxify customers leverage […]
Learn More -
AcademyListening is the first step for people-centric IT
Are you Listening? “People shouldn’t need to become more IT-literate; IT needs to become more people-literate. It’s easy to forget […]
Learn More -
AcademyLLR #2: Learn from what you hear
So, if you listen, what do you learn? In our previous blog & video about Listening we shared how IT end […]
Learn More -
AcademyRespond directly to close the feedback loop
Last week we talked about how the best companies are Learning by listening to their end users. This week we […]
Learn More -
WhitepapersWhitepaper: IT Spending Benchmarks by Industry Group
This CIO white paper analyzes IT spending by industry sector, with a particular focus on spend per employee. Learn about […]
Learn More -
BlogMine the Gap
In one way or another how we work is going to change post-pandemic. 100% office-based and 100% home-based are both […]
Learn More