Featured Resources
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Perspectives5 Tips for Better IT Surveys
Here are five things you may not know about IT sentiment surveys — and why getting them right matters more […]
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Evidence2025 Benchmarks
Global IT User Experience Insights Explore the global evolution of enterprise IT sentiment from 2020 to 2024 with Voxxify’s comprehensive […]
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FoundationsITX 101: Every Voice Matters
IT Experience Whiteboard Video Series: Part One Why bringing in the input of many end-users improves decision-making. Part one of […]
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All Resources
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FoundationsITX 101: Every Voice Matters
IT Experience Whiteboard Video Series: Part One Why bringing in the input of many end-users improves decision-making. Part one of […]
Learn More -
Perspectives5 Tips for Better IT Surveys
Here are five things you may not know about IT sentiment surveys — and why getting them right matters more […]
Learn More -
Evidence2025 Benchmarks
Global IT User Experience Insights Explore the global evolution of enterprise IT sentiment from 2020 to 2024 with Voxxify’s comprehensive […]
Learn More -
EvidenceROI of IT Sentiment
This case study details a real world example of how poor IT experience with just one IT service cost a […]
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PerspectivesThe CIO as Listener-in-Chief
To every CIO out there: I see you. You’re carrying one of the most complex roles in the modern enterprise […]
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PerspectivesFour Causes of Survey Fatigue
Survey fatigue isn’t just about too many surveys. Understanding the four root causes helps IT teams design better questions, set […]
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PerspectivesThe Hidden AI Sprawl
Over the past year, we’ve all seen the hype around AI in the enterprise reach a new level. Every platform, […]
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PerspectivesIf Everyone Wore Emojis
Imagine walking into the office and instantly seeing how everyone’s feeling — just by glancing at them. 💻😊 Happy with […]
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PerspectivesWhy Response Rates Matter
Photo by Alexander Sinn on Unsplash Ensuring Every Voice is Heard At Voxxify, we have found that higher response […]
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PerspectivesPower of Cohort Analysis
In today’s AI-powered world, data privacy has become a paramount concern for both individuals and organizations. When it comes to […]
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PerspectivesAI Chat & User Feedback
With the increasing complexity of technology, IT teams often find themselves overwhelmed with support requests. This is where AI chat […]
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PerspectivesUnite Tickets & Sentiment
In today’s fast-paced business landscape, the efficiency of internal IT operations is paramount. Managing incidents, ensuring seamless workflows, and maintaining […]
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Perspectives5 Reasons to Add AI to IT
In the realm of modern IT operations, data is more than just a buzzword—it’s a goldmine of insights waiting to […]
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Perspectives6 Reasons to Survey End Users
In this blog post, we delve into why IT departments need to survey end users about their technology needs and […]
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UpdatesThe Human Factor
Good employee experience means better customer experience which of course is important. But good employee experience also means a more […]
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UpdatesAI & Machine Learning
Alex Meehan addresses the challenge of simplifying large swathes of information into something actionable. Interview with Steve Fleming, CEO Voxxify. […]
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FoundationsITX 102: Prioritize What Matters
IT Experience Whiteboard Video Series: Part Two Part Two of a Three-part blog series about planning with IT User Experience […]
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FoundationsITX 103: How to Communicate to Secure Buy-in
IT Experience Whiteboard Video Series: Part Three ITX #3: How to communicate your IT Strategy in business terms Part Three […]
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PerspectivesThe Trust Crisis
In May, 2021 research firm Gartner published “10 Megatrends That Will Define Your Future”. These “megatrends” are political, technical and […]
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UpdatesIT’s New Normal in Data
The best data to inform your IT action plan is from the end users themselves, shares Steve Fleming, CEO of […]
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FoundationsListening Comes First
Are you Listening? “People shouldn’t need to become more IT-literate; IT needs to become more people-literate. It’s easy to forget […]
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FoundationsLearn from What You Hear
So, if you listen, what do you learn? In our previous blog & video about Listening we shared how IT end […]
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FoundationsClose the Feedback Loop
Last week we talked about how the best companies are Learning by listening to their end users. This week we […]
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EvidenceIT Spend Benchmarks
This CIO white paper analyzes IT spending by industry sector, with a particular focus on spend per employee. Learn about […]
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PerspectivesMine the DEX Gap
In one way or another how we work is going to change post-pandemic. 100% office-based and 100% home-based are both […]
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