All Evidence Posts
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EvidenceEnterprise IT sentiment benchmarks at scale
What large-scale experience data reveals, and how leaders use it to calibrate decisions. Most large organizations now collect some form […]
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EvidenceThe financial cost of poor IT experience
Poor IT experience is often treated as an inconvenience. In enterprise environments, it can represent a persistent and material cost. […]
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EvidenceWhen experience investment is tested under scrutiny
Across large organizations, investment in IT experience is rarely questioned because leaders doubt its importance. It is questioned because its […]
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