Fast, powerful, effortless
Our proprietary AI, trained on user sentiment data, does all the heavy lifting
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Ingest every ticket
- Efficiency: Reduce the time and resources spent on manual ticket analysis and categorization, allowing your team to focus on more strategic tasks.
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Make sense of complex data
- Insightful Reporting: Gain valuable insights into your IT incident trends and patterns, empowering data-driven decision-making and proactive problem resolution.
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Discover hidden trends
- Improved Service Levels: Enhance your IT service desk performance by identifying and addressing recurring issues faster, leading to increased customer satisfaction.
Voxxify's AI is your new IT superpower
Reveal hidden causes of friction
- AI-powered analysis creates topics from tickets
- Classify and label tickets by product portfolio
- Fully automated processing with drag and drop interface
- Combine with Voxxify survey data for 360 degree picture
Identify key ticket drivers quickly
- Process months of tickets in a few hours
- Tagging and trending automatically added
- Generate problem records from incident data
- Instant visibility into key contract drivers
Reveal hidden causes of friction
- AI-powered analysis creates topics from tickets
- Classify and label tickets by product portfolio
- Fully automated processing with drag and drop interface
- Combine with Voxxify survey data for 360 degree picture
Identify key ticket drivers quickly
- Process months of tickets in a few hours
- Tagging and trending automatically added
- Generate problem records from incident data
- Instant visibility into key contract drivers
It's faster and easier than you think
Once your data uploaded to Voxxify, our GPU-enabled cloud servers can typically process up to 100k tickets in just a few hours. If you heed it faster, let us know.
Depending on your needs, we can directly extract tickets from your ITSM tool, or you can simply extract and upload a file to Voxxify.
We are experts in AI-powered IT analytics so we will be with your every step of the way to ensure a successful engagement.
Our data is always fully encrypted at rest and in transit, and our secure servers are hosted in the EU to ensure full GDPR compliance. Read more here.