Empathy in IT
A thought-provoking series of video interviews where we ask global CIOs and IT leaders whether empathetic IT is the future.
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Empathy in IT
6 interviews with global CIOs & IT Leaders asking if empathic IT is the future.
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#1: Cerence, Inc
Bridget Collins, CIO at Cerence Inc. shares how her team utilised ’empathy at scale’ to improve the IT experience for […]
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#2: Boston Consulting Group
Chris Murphy, Global Head of Workplace Services & User Experience at BCG discusses user-centricity and agile IT.
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#3: Goodbody
Stuart Halford, CIO at Goodbody discusses how IT investment should be informed by more than just trends in support tickets […]
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#4 Horizon CIO Network
Mark Chillingworth, chair of the Horizon CIO Network discusses the broker role the CIO now plays and more.
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#5: Dell Technologies
Matt Roberts, Global Consulting Lead for Workforce Transformation at Dell Technologies shares insights on experience-centric IT.
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#6: Fexco Drive
Dave O’Brien, CTO at Fexco discusses the importance of understanding the IT needs of different users across regions.
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