All Academy Posts
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AcademyITX 101: Bring in every perspective
IT Experience Whiteboard Video Series: Part One Why bringing in the input of many end-users improves decision-making. Part one of […]
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AcademyITX 102: Prioritize what matters most
IT Experience Whiteboard Video Series: Part Two Part Two of a Three-part blog series about planning with IT User Experience […]
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AcademyITX 103: Communicate in business terms
IT Experience Whiteboard Video Series: Part Three ITX #3: How to communicate your IT Strategy in business terms Part Three […]
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AcademyListening is the first step for people-centric IT
Are you Listening? “People shouldn’t need to become more IT-literate; IT needs to become more people-literate. It’s easy to forget […]
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AcademyLLR #2: Learn from what you hear
So, if you listen, what do you learn? In our previous blog & video about Listening we shared how IT end […]
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AcademyRespond directly to close the feedback loop
Last week we talked about how the best companies are Learning by listening to their end users. This week we […]
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