IT’s Missing Metric

Our unique approach

Detailed feedback from end users helps IT prioritize and deliver better outcomes.

  • Capture every perspective

    Achieve industry-leading 40%+ response rates, ensuring comprehensive, unbiased end-user feedback. Instantly capture insights from every department, location, and service to support confident IT decisions.

  • Identify what matters most

    Voxxify’s machine learning rapidly identifies and ranks critical employee concerns. Immediately pinpoint where your IT efforts will drive the greatest impact, ensuring maximum value from every dollar spent.

  • Deliver instant insights

    Our AI instantly transforms thousands of user comments into structured, actionable insights—available in less than one hour. Free your IT team from lengthy analysis and quickly address real employee needs.

Baseline, then trend upwards

Quickly establish an objective baseline for digital employee experience, then track sentiment trends with regular pulse surveys to demonstrate measurable improvements over time.

Seeing is believing

Take a quick tour of our AI-powered insights platform.

Just some of the features you’ll love

Crystal clear executive level insights

  • Standardized metric for end user experience
  • Industry leading 40%+ response rate
  • Interactive CIO dashboard
  • Executive summary download
  • AI-powered trending & prediction
  • Compare with industry benchmarks

Powerful insights with minimal effort

  • AI-powered sentiment & statistical analysis
  • Freeform text automatically categorized and sorted
  • Intuitive filtering & drilldown
  • Automated scheduling and processing
  • CSV & PDF format report downloads
  • Easily share data with peers & stakeholders

The detail you need to manage your service

  • Feedback categorized by role, location & service
  • Wordclouds with keyword search
  • Individualized management reports
  • Outlier analysis to identify systemic issues
  • Operations-grade data you can trust
  • SaaS based so no installation or agents required

Ensure IT is responsive to your business needs

  • See how IT is actually performing for your business
  • Get on the same page as your CIO
  • Ensure IT is focused on the right solutions
  • Be part of the technology conversation
  • Drive more value from digital transformation projects
  • Measurably improve return on technology investments

Crystal clear executive level insights

  • Standardized metric for end user experience
  • Industry leading 40%+ response rate
  • Interactive CIO dashboard
  • Executive summary download
  • AI-powered trending & prediction
  • Compare with industry benchmarks

Powerful insights with minimal effort

  • AI-powered sentiment & statistical analysis
  • Freeform text automatically categorized and sorted
  • Intuitive filtering & drilldown
  • Automated scheduling and processing
  • CSV & PDF format report downloads
  • Easily share data with peers & stakeholders

The detail you need to manage your service

  • Feedback categorized by role, location & service
  • Wordclouds with keyword search
  • Individualized management reports
  • Outlier analysis to identify systemic issues
  • Operations-grade data you can trust
  • SaaS based so no installation or agents required

Ensure IT is responsive to your business needs

  • See how IT is actually performing for your business
  • Get on the same page as your CIO
  • Ensure IT is focused on the right solutions
  • Be part of the technology conversation
  • Drive more value from digital transformation projects
  • Measurably improve return on technology investments
  • "With just one survey, we have made significant savings generating an impressive ROI, while also improving user satisfaction. Using Voxxify has been a major win for us."

    Rafal Rzakowski, CTO, Otonomee

  • “By Friday I had the insights, by Monday I had my action plan. This is so powerful and has transformed how we work. Best thing was, it paid for itself ten times over.”

    Chris S, Director IT Operations, StratCo

  • "Voxxify helped us make valuable, cost-effective decisions on how to prioritize IT investment. This data is now a critical metric for our success."

    Yancy Harlow, VP IT, Overhaul

It’s fast and easy. We promise.

It can be as little as 3 weeks from first engagement to presentation of results. We aim to move as fast as our clients.

No integration is needed. Voxxify is a SaaS-based service with zero client footprint, requiring only minor firewall adjustments.

We are experts in IT Experience Measurement so we will be with your every step of the way to ensure a successful engagement.

Your data’s security is our priority. We ensure full GDPR compliance with robust encryption and EU-hosted secure servers. Read more here.

Is your IT spend aligned with employee needs?