SXSW 2021: Empathy in IT
We took part in SXSW Online 2021, where we asked global CIOs and IT leaders whether empathetic IT is the future.
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SXSW ‘Empathy in IT’: Trailer
As part of SXSW Online 2021 we’re launching our ‘Empathy in IT’ video series: 6 interviews with global CIOs & […]
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Empathy in IT Ep 1: Cerence Inc.
Bridget Collins, CIO at Cerence Inc. shares how her team utilised ’empathy at scale’ to improve the IT experience for […]
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Empathy in IT Ep 2: Boston Consulting Group
Chris Murphy, Global Head of Workplace Services & User Experience at BCG discusses user-centricity and agile IT.
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Empathy in IT Ep 3: Goodbody
Stuart Halford, CIO at Goodbody discusses how IT investment should be informed by more than just trends in support tickets […]
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Empathy in IT: Ep 4 Horizon CIO Network
Mark Chillingworth, chair of the Horizon CIO Network discusses the broker role the CIO now plays and more.
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Empathy in IT Ep 5: Dell Technologies
Matt Roberts, Global Consulting Lead for Workforce Transformation at Dell Technologies shares insights on experience-centric IT.
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Empathy in IT Ep 6: Fexco
Dave O’Brien, CTO at Fexco discusses the importance of understanding the IT needs of different users across regions.
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